You must contact Five Four Customer Support at fivefourclothing@sparkart.com to request a return, refund or exchange. Upon correspondence you will be given additional information and details regarding your return, refund or exchange.
Returns
Returns are accepted only under the following conditions:
—The return must be received by Clique within 30 days of purchase.
—The returned item must have its original tags attached.
—The returned item must be unworn and in new condition.
All returns are subject to a $5.00 restocking fee per package.
Refunds
After receiving the returned item, Clique will credit the customer’s account for the original purchase price minus the $5.00 restocking fee. Clique will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Clique (see the Undeliverable Packages section below for details). Clique will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.
Exchanges
To exchange an item, the customer must return the unwanted item according to the return procedures listed above. A refund will be credited to the customer’s account, and the customer must place a new order for the desired item.